REFUND POLICY: All services rendered by Greg’s Affordable Cleaning Service (hereby known as the Company) are provided on a non-refundable basis. This includes, but is not limited to, travel fees, Pest/Pet fees, processing fees, and other service fees. Customer agrees not to chargeback any credit/debit card payments for services rendered. In the event that a customer files a chargeback or other payment dispute, the customer will be labeled as CASH ONLY for future purchases with the Company.

CREDIT/DEBIT CARD POLICY: Where available, the Customer authorizes the Company to automatically debit any credit/debit card(s) placed on file with the Company during the ordering process. Credit/Debit card will be charged after rendered services are completed. Should the Customer's credit/debit card be declined for any reason, the Company will contact the customer to notify them of the declined charge, and will continue to resubmit the credit/debit card on file for payment until the balance is paid in full. If the Company is not able to charge the Customer's credit/debit card as noted above for the full amount due, Customer authorizes the Company to split the total amount due across multiple debit transactions to the credit/debit card(s) on file equaling the total amount due. If the balance due isn’t paid in full after exhausting all forms of payment, Customer will be subject to collection action.

SCHEDULING POLICY:
- Reschedule or Cancellation of any Service Appointment must occur at least 24 hours prior to scheduled day & time.
- Any Service Appointment reschedule must be scheduled for within the next 30 days.
- Any Service Appointment Reschedule or Cancellation on day of Service Appointment will result in a $75 Service Fee to account.
- If Service Appointment is rescheduled within 30 days of original Service Appointment then $75 Service Fee will be deducted from total bill.
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NOTE: UPON ARRIVAL TO SERVICE PROPERTY, IF GREG'S AFFORDABLE CLEANING SERVICE EMPLOYEE OR SERVICE VENDOR IS UNABLE TO GAIN ACCESS TO SERVICE ADDRESS TO START & COMPLETE SERVICE APPOINTMENT, THAT WILL BE CONSIDERED A CANCELLATION AND WILL RESULT IN $75 SERVICE FEE.